Terms & Conditions

Last updated Aug 04, 2020

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Chrysels Digital Advertising LLC , doing business as Chrysels Store (“ Chrysels Store “, “we”, “us”, or “our”), concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. 

PRODUCTS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.  All products are subject to availability , and we cannot guarantee that items will be in stock . We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Cash on delivery
  • Credit/Debit Cards
  • Direct Bank Transfer
  • PayPal

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.  VAT will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Emirati Dirham.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.

SHIPPING POLICY

We currently ship anywhere in the United Arab Emirates and do not ship outside of UAE on our online store at this time.

Though, you may contact us directly if you would like to order our products or services to be shipped/serviced to other countries.

Since almost all of our products are custom made, production time and shipping vary upon product-to-product basis. Typically, products are shipped 1-2 days after processing the order and the artworks/mockups are approved on time.

RETURN  & REFUND POLICY

All products are customized to cater to customer requirements. Hence, all sales are final and no refund will be issued if the order has been processed and is in production. 

If by any chance you wish to cancel your order and get a full refund, you may do so by contacting us directly by the provided contact details available at the end of this page. Note, as mentioned earlier this will be only applicable if the order is not in production or any later status.

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  2. Engage in unauthorized framing of or linking to the Site.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  5. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  6. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  7. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  8. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  9. Use the Site in a manner inconsistent with any applicable laws or regulations.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Chrysels Digital Advertising LLC
Address: 17b Street, Al Quoz Industrial Area 2 , Dubai, P.O.Box 231920, United Arab Emirates
Phone: +971 4 330 6805
Fax: +971 4 330 6804
Email: marketing@chrysels.com